Eligibility & Applications:

Is there a waitlist, and how long is the wait?

Yes, there is a waitlist, and the length varies depending on the unit type. On average, the wait time is around 12 months +

• Who is eligible to apply for housing at Duncan Manor?

• How do I apply for a unit?

• What documents do I need to provide with my application?

For Full details on eligibility, required documents, and the application process, please see our How to apply page.

Units & Amenities:

• What types of units are available (studio, bachelor, one-bedroom)?

• What is included in the rent (utilities, heat, hydro, water)?

• Are meals provided, and if so, how does the meal program work?

• Is laundry available on-site?

For details on unit sizes, what’s included in rent, optional meal programs, and laundry, please see our How to apply page.

Costs & Payments:

How is rent calculated? (Is it based on income?)

Studios are available at 30% of household income under Rent-Geared-to-Income (RGI) or the Persons with Disabilities (PWD) set rate, if applicable. Market rent units are offered at a fixed market rate and are not eligible for RGI.

How do I pay my rent each month?

If on PWD, payment can be made directly to us by the Ministry. For all other cases, AFT is the preferred method of payment.

Are there any additional fees or deposits required?

A security deposit equivalent to half of the monthly rent is required for each unit.

Day-to-Day Living:

Are pets allowed?

No, we are not a pet-friendly building.

Is there parking available for tenants and visitors?

We offer a limited number of parking spaces for vehicles, bikes, and scooters, available on a first-come, first-served basis. Each space costs $20 per month, which may result in additional charges depending on your selection.

Are there social or recreational activities available for Tenants?

Tenant-led social activities, such as choirs and performances by local singers, take place from time to time, though they are not held on a fixed schedule.

Can family or friends stay overnight?

Our policy allows guests to stay for up to 21 days within a calendar year.

Support & Services:

Is staff available on-site for support?

No, we are an independent living community. If additional support is needed, it must be arranged privately by the tenant or their family.

What happens if I need repairs or maintenance in my unit?

A maintenance technician is available on-site during office hours. Please submit any requests using the form provided in the main lobby. For emergencies outside of office hours, an on-call technician can be reached at the emergency contact number.

Does Duncan Manor provide accessibility options for people with mobility challenges?

The building is fully accessible, featuring both an elevator and ramps.